Need help accessing food during Covid?
Simply needing help with collecting food?
Norwich residents can find a range of help from the local community with collecting shopping, prescriptions etc. on LUMi’s Covid support page www.lumi.org.uk/covid-19. Norfolk residents should visit the Norfolk Directory: www.communitydirectory.norfolk.gov
Supermarket priority deliveries:
Most major supermarkets are offering priority deliveries to those classed as Clinically Extremely Vulnerable (CEV) on the government’s priority list. To get a priority delivery:
Step 1: Register with the National Shielding Support Service here: www.gov.uk/coronavirus-shielding-support. this information will be shared with supermarkets. To register you will need your NHS number, which can be found on any NHS letter or prescription.
Step 2: You’ll also need to register with your supermarket/s as an online customer.
Accessing other emergency support:
For other emergency support contact the Norfolk’s Single Point of Contact on: 0344 800 8020 or email firstname.lastname@example.org stating CEV support in the title of your email. The welfare team there can help with a range of support including:
- connecting residents struggling to collect food to volunteers, who can help with click and collect.
- If affording food is a struggle, referring to the Norfolk Assistance Scheme for a standard food delivery box to be delivered to their door at no cost.
- applying for Test and Trace support payments
- applying for help with fuel bills, cash payments and returning to work costs as part of their hardship grant payments.