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We are a registered charity dedicated to providing access to justice and equality in Norfolk.

We target our services at individuals and groups, particularly those who cannot afford access to justice and representation. This includes, for example, those with long term physical and/or mental ill-health, physical and sensory disabilities and/or learning difficulties, offenders, ex-offenders, migrant workers and others who are disadvantaged. The advice we offer is non-discriminatory and confidential.

We provide the following services which are all free, independent and confidential:

twice weekly Free Legal Advice (FLA) drop in service in our Norwich office – employment, family & general advice; also similar services at Cromer and Great Yarmouth.

Please be aware we are unable to provide any advice on criminal law matters except where there is an issue of domestic abuse, e.g. any matter that involves the police or the Crown Prosecution Service.
debt advice for vulnerable people and those with complex needs
welfare benefits advice and representation at Tribunal
legal advice for victims of domestic abuse
migrant worker advice on residency status & entitlement for EEA Nationals as well as support for welfare benefit appeals
discrimination advice and representation
rent arrears mediation for Norwich City Council (NCC) housing tenants. This service is accessed by referral from NCC only
family court support for private law child contact matters.

Interpreters are available for all our services by arrangement.

Access: Drop-in
Location: Norwich
Alternate location: Great Yarmouth

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