Favourite Operation No Cold Shoulder Project - Mancroft Ward

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Operation No Cold Shoulder is a two-year project funded by the National Lottery Community Fund. It is being offered in several key areas in Norfolk and Mancroft ward in Norwich is one of the areas being targeted in year one from May 2019 until the end of February 2020.

The project aims to reduce people’s feelings of loneliness or isolation by helping people build sustainable social connections in their local communities that improve their long-term wellbeing and enable them to live independently.

Community Action Norfolk (CAN) is the lead organisation in a partnership of organisations in Norfolk that are working together on this project including; Age UK Norfolk, Creative Arts East, Future Projects and West Norfolk Befriending.

The support offered is free and available for adults in the Mancroft area of Norwich and we recognise that what works is different for different people, so we are offering different types of support;

• Arts and culture-based community activity workshops provided by Creative Arts East (for people aged 18 and over to try out a range of creative arts activities including music-making, crafts and dancing)

• Telephone Befriending provided by Age UK Norfolk (offering people aged 60 and over friendly conversation by telephone from dedicated befriending volunteers. We call for an enjoyable and stimulating chat and also offer the opportunity to take part in a fun quiz)

• Mentoring Support provided by Future Projects (for people aged 18 and over who require support to access local groups or activities that increase their social connections)

• Good Neighbour Schemes development provided by CAN - Community Action Norfolk (providing support for communities who would like to set up Good Neighbour Schemes if they do not have them already)

As part of the project evaluation, we will be gathering information from the service users/clients who access support to help us understand the kinds of people who are accessing support and to see if the support has improved their wellbeing.

For more information please contact; Jackie Cushing (CAN Locality Manager West) or Tracey Allan (CAN Community Development Officer) 01362 698216

Access: People can contact CAN on 01362 698216 (contact details on the leaflets attached) to gain information about the free support or sessions

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