Covid: guidance for businesses

We've gathered information to help guide businesses through the challenges Covid is bringing. 

As we come across reliable guidance or toolkits that may, help we'll add it to this resource section.  There is separate guidance for individual residents and community groups.


Norwich Together Wellbeing Guide

A practical guide to help you look after your employees wellbeing, health and happiness.  A guide put together by local Norwich businesses and charities.


Norwich-Together-Wellness-Guide-Final.pdf (9.3 MB)

Business support

New Anglia Growth Hub offers free advice to all businesses in Norfolk and Suffolk.

If you feel your business has been affected by Coronavirus, whether you are experiencing supply chain issues, order or booking cancellations, a reduction in sales, or any other challenge, contact the Growth Hub to speak to one of our qualified business advisers. They offer free support and advice and can help you to access the support measures put in place by Government.

Email: or telephone 0300 333 6536 (Mon- Fri 9am-5pm)

Covid Trading Guide for small businesses & charities

This is a super useful trading guide written and shared by a local Norwich business to help our community during the Covid outbreak.

While the guide was written with small businesses in mind.  It is just as useful and relevant for organisations and charities that are looking to extend their support / services online to clients and members whilst we are in lockdown. 

Explore simple ways on how to run online classes, online consultations or webinars.  And for local businesses it's help to jump-start your remote services and receive payments online.

The guide is easy to read with a digestible checklist and requires no coding knowledge from the owner, so anyone can make these changes.  Included are case studies from across Norfolk, plus how to set up an e-commerce store in an afternoon.  

Do take the time to check this out: Covid 19 Government response

This site covers all official updates on advice, guidance and information on Covid with links to other official sources.

Remote working and protecting your mental health

There’s been a huge increase in remote work since the pandemic began, this useful guide whilst written for young professionals, can help anyone adjust to the work-from-home lifestyle and protect their mental health.

The guide covers information, such as:

  • Why remote working has become the new normal due to lockdowns - An estimated 30% of the workforce could be home-based by the end of 2021.
  • How remote working can significantly affect physical and mental health.
  • Different ways you can alleviate stress when working from home, such as creating a comfortable work environment and taking regular breaks.
  • How employers can help to make working from home healthier and less stressful for their employees.

Social Distancing Guidance for Employers

Government guidance for employers on social distancing has been updated, and includes helpful information for businesses on:

And much more

Stop the spread

Useful one stop website for key Covid 19 information including:

Myths and Misconceptions, how to self-isolate, your questions answered, help if you're struggling, travel advice, the latest updates from UK and what it Covid 19?

Test & trace app guidance

Government guidance is urging businesses to support the NHS Test and Trace app.

Businesses should display the NHS QR code posters at venue entrances to help support contact tracing.  It’s quick and simple to use for both businesses and users, QR posters can be generated online.

This is voluntary, however by encouraging visitors and customers to scan the QR code on the poster when they arrive, advising this information will only be used where necessary, will help stop the spread of COVID-19. 

Groups / businesses should still maintain an alternative means to collect contact details for 21 days for people who do not have a smartphone or do not want to use the NHS COVID-19 app.

Here are some useful FAQs

Working from home guide

With many of us still working from home during Covid, and for some time to come. This is a rather helpful guide to maintaining a healthy and productive workspace.

Whether you work for a voluntary organisation, or a local business, maintaining a healthy work-life balance is sometimes easier said than done.  

Created by The Cotswold Company; this guide gives useful tips to maintaining or just being more productive, and how to overcome some of the challenges of home working.  After all, it doesn't suit everyone!

Read their guide for hints and tips of how to avoid some of the more common pitfalls: