Digital and Technology Support
Helping charities improve systems, data, and volunteer management.
- Cost: Free
- Availability: On-going
- Location: Chedgrave, Norfolk
I’m a retired senior software developer with extensive experience helping UK charities and community organisations improve the way they manage data, volunteers, and digital systems.
I focus on practical, cost-effective solutions that support the day-to-day realities of charity work - whether for a small volunteer-led organisation or a larger charity with reporting, compliance, and operational demands. Much of my recent work has been delivered on a pro bono or low-cost basis for organisations without dedicated technical teams.
How I Can Help
* Volunteer management systems
Track volunteers, activities, hours, skills, training, certifications, safeguarding checks, and engagement more effectively.
* Training & compliance tracking
Record volunteer training, inductions, DBS/safeguarding status, mandatory courses, renewals, and progression pathways, with reminders and reporting where needed.
* Charity databases & CRM systems
Design, improve, or simplify systems used to manage people, projects, casework, and support services.
* Reporting & funder data
Create clear dashboards, reports, and data exports to support trustees, funders, and grant applications.
* Process automation
Reduce repetitive administration using spreadsheets, databases, integrations, and lightweight web applications.
* System redesign & data clean-up
Replace complex spreadsheets and ageing systems with clearer, more reliable structures.
* Custom web applications & PWAs
Build responsive, mobile-friendly systems and Progressive Web Apps (PWAs) designed around real operational needs.
Technical Background
Established Technologies
* C#, ASP.NET MVC, JavaScript, SQL, HTML, CSS
* SQL Server, MySQL, database design and data modelling
* REST APIs, integrations, reporting systems, and cloud-hosted applications
Recent Technologies & Platforms
* Next.js and modern React-based web applications
* Supabase (PostgreSQL, authentication, storage, role-based access)
* Tailwind CSS for responsive UI development
* Vercel deployment and cloud hosting
* Progressive Web Apps (PWAs) for mobile-friendly volunteer systems
* Airtable and low-code/no-code workflows where appropriate
* Google Sheets, Excel, and Looker Studio reporting dashboards
* GitHub and modern collaborative development workflows
I also place a strong emphasis on:
* GDPR-aware design
* Data protection and access control
* Simple, maintainable system architecture
* Practical solutions that non-technical teams can manage confidently
How I Work
* I explain technical concepts in plain English.
* I work comfortably with staff, trustees, volunteers, and non-technical teams.
* I favour simple, sustainable solutions over unnecessary complexity.
* I can support existing systems, improve current processes, or help design something new from the ground up.
If your charity is looking to reduce administration, improve reporting, make better use of data, or build systems that genuinely support your work on the ground, I’d be happy to have a conversation.